In support of the Department of Education, my team was tasked with updating the website for Federal Student Aid. This included a visual and functional overhaul to the primary site, as well as many ancillary services that were all previously hosted on different sites, chief among them being the loan forgiveness flow. The process of redesigning the site's many featured included in depth user testing, which informed many of our decisions. As of 2024, the loan forgiveness flow has been used by over 6 million borrowers. View the Site Here.